Question 1

WHERE IS PREVNT CURRENTLY AVAILABLE?

Accepted Answer

Prevnt is currently available in Southwest Florida. Our service area ranges from Sarasota to Naples, and everything in between. However, we are regularly expanding to new neighborhoods. Please fill out our contact form to see if we are servicing your market, and be first on the list to hear about new service launches in your area.

Question 2

WHAT ARE THE BENEFITS OF ROUTINE HOME MAINTENANCE?

Accepted Answer

Routine home maintenance offers numerous benefits, both in terms of preserving the value of your property and ensuring a safe and comfortable living environment.

Here are some key advantages:

Preventive Maintenance: Regular maintenance helps identify and address minor issues before they turn into major problems. This can prevent costly repairs and extend the lifespan of various home systems and components. An ounce of caution is worth a pound of cure.

Preservation of Property Value: Keeping your home well-maintained helps retain its value. Potential buyers are often more attracted to homes that have been consistently cared for, reducing the likelihood of depreciation.

Energy Efficiency: Regular maintenance of heating, ventilation, and air conditioning (HVAC) systems, as well as other energy-related components (e.g., insulation, windows), ensures that your home operates efficiently.

Safety and Security: Checking and maintaining safety features such as smoke detectors, carbon monoxide detectors, and security systems can help protect your family and property. Additionally, addressing issues like faulty wiring or gas leaks promptly can prevent accidents.

Peace of Mind: Knowing that your home is well-maintained provides peace of mind. You can feel confident that your living space is safe, comfortable, and less prone to unexpected breakdowns.

Enhanced Aesthetic Appeal: Regular maintenance, including pressure washing, tree trimming, and cleaning, helps enhance the curb appeal and overall aesthetic of your home. This can be particularly beneficial if you plan to sell your property in the future.

Financial Savings: While routine maintenance incurs some costs, it can save you money in the long run by preventing major repairs and preserving the value of your property.

In summary, routine home maintenance is a proactive approach that offers financial, safety, and comfort benefits, ultimately contributing to the long-term well-being of your home and its occupants.

Question 3

ARE THERE ADDITIONAL PERKS TO BEING A MONTHLY MEMBER?

Accepted Answer

Yes! Aside from our monthly, quarterly, and annual maintenance services, our clients enjoy the following benefits:

50% of your yearly subscription payment can be credited back towards a remodel project of your choice, in partnership with our team at Maloney Homes.

No more long waits. Enjoy priority service for remodeling work, storm prep, remediation, and renovations.

The contractor you need in your back pocket. Find peace of mind in having a relationship with a local contractor who is licensed, insured, and ready to help you.

Affordable work. Gain access to discounted renovation / remodel rates.

Giving back. Earn referral discounts when you spread the word about our preventative home maintenance services.

Question 4

WHAT HAPPENS IF I NEED ADDITIONAL REPAIRS BEYOND MY MONTHLY MAINTENANCE PROGRAM?

Accepted Answer

We will have eyes on your home once a month, and any potential issues that we find will be reported to you on the spot. You have the flexibility to decide which issues to address immediately, and which not to. If you choose to address an issue, our team will promptly provide you with the maintenance service at a discounted rate. This alleviates the need for you to search for a contractor that you trust.

Question 5

CAN YOU HELP ME WITH STORM/HURRICANE-RELATED PREP, PROTECTION, AND REPAIRS?

Accepted Answer

Certainly. All Premium Members will receive priority hurricane prep, protection, and repair services. Our offerings encompass pre-storm assessments, hanging shutters, securing vulnerable areas, and implementing preventative measures to minimize potential damage. In the unfortunate event of storm-related issues, you will be first in line to receive a roof tarp and any additional home protection needed - at a discounted rate with our construction partner. We also offer efficient and professional repair services to restore your home promptly. You will be prioritized in line to have your home repairs completed post-storm, and receive a discounted rate on storm-related contracting services. No more last-minute calls to dozens of contractors with year-long wait lists.

Question 6

I ALREADY PAY AN HOA FEE IN MY DEVELOPMENT, HOW DO YOUR SERVICES COMPLIMENT THAT?

Accepted Answer

HOAs perform mostly cosmetic, landscape, and common area maintenance, but they don’t comprehensively address the health of your home. Additionally, they tend to intervene after an issue arises, and only if the issue is covered under the by-laws. Finally, many HOAs don’t guarantee timely maintenance, and require long approval processes and wait times.

In contrast, Prevnt aims to proactively address potential concerns before they escalate, emphasizing early intervention to safeguard your home’s overall health. Our monthly visits are comprehensive, giving you the confidence that your home is always in top-notch condition. Best of all, we won’t be adding to any future HOA assessments.

Question 7

CAN’T I JUST HIRE SOMEONE WHEN I NEED A MAINTENANCE SERVICE?

Accepted Answer

Finding a contractor or handyman who is local, reliable, and fully licensed and insured is no easy task. Getting this person to come out for a small repair or “check” is even more difficult. Prevnt bridges that gap – we are the contractor in your back pocket, saving you time, energy, and money.

Question 8

HOW DOES PREVNT DIFFER FROM THE ANNUAL HVAC CHECK PROVIDED BY THE COMPANY THAT INSTALLED MY SYSTEM?

Accepted Answer

While your HVAC company conducts a yearly check, Prevnt offers a more frequent and comprehensive approach to home maintenance. Waiting 12 months between visits may not suffice for a home constantly working to ensure your safety and comfort. Our monthly inspections go beyond the HVAC system, encompassing all vital components of your home. This frequent oversight enables us to monitor your home's health consistently, allowing us to be proactive in identifying and addressing potential issues before they escalate into more significant concerns. By maintaining a regular presence, we aim to enhance the overall well-being and longevity of your home.

Question 9

CAN I CUSTOMIZE THE SUBSCRIPTION BASED ON MY HOME'S SPECIFIC NEEDS?

Accepted Answer

Absolutely. We offer base plans, as well as a variety of add-on services. We understand that every home is unique, as is every homeowner’s living situation. We will work with you to develop a program that best fits your needs and budget.

Question 10

DO YOU PROVIDE A DETAILED REPORT AFTER EACH MAINTENANCE VISIT?

Accepted Answer

Yes, we do! After every visit, we will provide you with a list of all the items we completed. If we discover any issues in your home, we will also provide you with a report of our discoveries, and a suggestion of how to address the issue.

Question 11

HOW DO I CANCEL OR MODIFY MY SUBSCRIPTION?

Accepted Answer

To cancel or modify your subscription, homeowners can easily reach out to our team via phone or email at any time. We understand that circumstances may change, so there are no minimum time commitments with our subscription programs. Our priority is ensuring our clients are satisfied with our services and have the flexibility they need.

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